Privacy Policy
This Privacy Policy explains what personal information we collect when you use our website, how we use it, and how you can contact us.
Overview
We operate an online store selling digital embroidery designs. We collect only the information needed to process orders, deliver downloads, and provide customer support.
By using the website, contacting us, or completing checkout, you agree to this Privacy Policy.
Information We Collect
Checkout / orders: name, email address, phone number, order contents, amounts, and order identifiers.
Contact form: name, email, topic, optional order number, and message content.
Account (when you create one): email and account credentials necessary to sign in and access downloads.
Technical data: basic device/browser information and essential site storage used for cart and session functions.
How We Use Information
To create and fulfill digital orders and unlock ZIP downloads after payment.
To send order confirmation and download-related communications.
To respond to support requests and resolve payment or delivery issues.
To operate, secure, and improve the website and prevent fraud or abuse.
Retention
Order and contact records are retained as needed for order history, support, accounting, and legal compliance.
You may request deletion of personal data where applicable law allows; some transaction records may need to be kept for legitimate business or legal reasons.
Your Rights
Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you.
To exercise these rights, contact us using the details below and include enough information for us to verify your request.
Privacy Contact
For privacy questions or requests, contact:
Business: Chand Designer / Azam Cloth Design
Email: azamclothdesign@gmail.com
Phone / WhatsApp: +92 322 4725253
Office: 2381-F, Shop No. 12, Chuna Mandi, Lahore
Website: https://embdesigens.com
Related Policies
Questions About These Policies?
If you need help with a purchase, download, or policy question, contact support.